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Returns & Guarantee

If you are not completely happy with your signs, please contact us immediately. 

We are unable to refund items ordered in error and personalised products once approved. The delivery charge for returns will be at your cost and the products must arrive back to us in perfect condition for a full refund.

When returning goods, we recommend you use a ‘signed-for’ courier service, as proof of posting cannot be regarded as proof of receipt, to guarantee the goods return to us in perfect condition.
 
No liability is accepted and no guarantee is available for goods which are damaged or fail to function as a result of the surface to which they are applied or stresses, conditions, weather, installation, to which they are subjected after delivery. 

We will at our discretion replace defective Goods where the defects appear under proper use, PROVIDED THAT:

You give us notice in writing of the defects complained of upon their becoming apparent;

We find to our reasonable satisfaction that such defects have arisen solely from our faulty design, or delivery.

The defective Goods are returned to our factory at your expense if we so request.

We give no warranty regarding the fitness for purpose, performance, use, nature or quality of the Goods and Services.